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February 6, 2015
In January, I had the pleasure of teaching two sets of veteran county and city elected officials through our LELA program, Managing Conflict: How to Disagree and Still Get Along. […]
READ POST "The Intersection of “Transparency” and “Conflict Management” (February 6, 2015)"February 4, 2015
The boss walks by your office with a scowl on her face. Your employee rolls his eyes halfway through your comments in a meeting. Your project fails miserably. Next come […]
READ POST "Why’d She Do That? Explaining Workplace Behavior and Why It Matters (February 4, 2015)"February 4, 2015
Have you ever wondered what employees are thinking and feeling about your organization? Whether they are ready to bolt for the next job or planning to stick around until retirement? […]
READ POST "To Ask Or Not? Deciding to Survey Employees (February 4, 2015)"February 4, 2015
Organizations – public, private and nonprofit – need effective rules to function. Whether policy, procedure, regulation, or guidance, rules accomplish a staggering array of functions that: Distribute scarce resources, whether […]
READ POST "Green Tape in Organizations: Creating Good Rules That People Follow (February 4, 2015)"February 4, 2015
Producing a long list of issues to learn about or discuss at a retreat is easy. Crafting an agenda that will generate effective discussion, decision-making, and follow-through, however, is a […]
READ POST "Annual Retreats, Part 2: How to plan a successful retreat (February 4, 2015)"February 4, 2015
As a daughter of the south, I was raised with a revolving door of guests in my parents’ home. From the moment a visitor walked through our den door, my […]
READ POST "Don’t Rush Off: Making a Good Impression on Job Applicants (February 4, 2015)"February 4, 2015
Stephen Covey trained the modern world to manage time by using the metaphor of filling a jar with rocks of varied sizes. The bigger rocks symbolized more time-consuming tasks. He […]
READ POST "Making “Big Rock” Decisions (February 4, 2015)"